Where this service fits
This service is for companies using Microsoft 365 that need L2/L3 support, recurring administration or assistance for internal IT teams.
Microsoft 365 support for administration, users and security.
After implementation, Microsoft 365 needs careful administration across users, licenses, policies, security, incidents and recurring changes.
Technologies
Covered stack
- Microsoft 365
- Exchange Online
- Teams
- SharePoint
- OneDrive
- Microsoft Entra ID
- Defender for Office 365
Problems we solve
Access, email, Teams or SharePoint incidents.
License, group, mailbox and permission administration.
Policy, MFA, email security and retention changes.
Support for administrators and key users.
What ConsultIT.biz does
We work in a controlled way, with initial assessment, clear steps, technical validation and documentation for the team that will operate the environment after the project.
- Review configuration and recurring incidents.
- Handle controlled changes and optimizations.
- Recommend risk reduction and administration standards.
- Support during agreed business hours, with options for planned interventions outside business hours.
What the client receives
Microsoft 365 incident resolution and changes.
Policy and administration recommendations.
Documentation for important changes.
Optional monthly maintenance for active environments.
Frequently asked questions
Can you support our internal IT team?
Yes. Support can complement internal teams for L2/L3 issues, planned changes and technical validation.
Does this include end-user support?
Depending on the agreement, support can include user cases as well as tenant administration.
Can you work with an existing tenant?
Yes. Existing tenants can be supported after an initial access and configuration review.
Next step
Schedule a consultation
Send a few details about infrastructure, users, applications and the project objective.