Where this service fits
For companies that need remote support, L2/L3 assistance, Microsoft 365 administration, servers, virtualization, backup or monitoring.
Managed IT support, maintenance and planned interventions for businesses.
Effective IT support combines incident resolution with maintenance, documentation, monitoring and planned infrastructure changes.
Technologies
Covered stack
- Microsoft 365
- Windows Server
- Active Directory
- VMware
- Hyper-V
- Veeam
- Zabbix
- Storage
Problems we solve
Recurring incidents without documented root cause.
Infrastructure changes made without a clear plan.
Lack of L2/L3 support for internal teams.
Maintenance and technical checks performed irregularly.
What ConsultIT.biz does
We work in a controlled way, with initial assessment, clear steps, technical validation and documentation for the team that will operate the environment after the project.
- Collect technical context and initial documentation.
- Support Microsoft 365, Windows Server, AD, VMware, Hyper-V, backup and monitoring.
- Monthly maintenance, checks and risk-reduction recommendations.
- Support during agreed business hours, with options for planned interventions outside business hours.
What the client receives
Support for agreed incidents and changes.
Documentation for important configurations.
Maintenance and monitoring recommendations.
Optional monthly support package without public fixed pricing.
Frequently asked questions
Do you provide remote support?
Yes. Many activities can be handled remotely, with agreed access and procedures.
Can work be planned outside business hours?
Yes. Planned interventions can be scheduled outside business hours for changes that should not happen during normal operations.
Can this be monthly maintenance?
Yes. A monthly package can be shaped around users, servers, workloads and required support level.
Next step
Schedule a consultation
Send a few details about infrastructure, users, applications and the project objective.